Our acceptance of the Buyer’s Purchase Order is expressly made conditional on buyers assent to the following terms and conditions.
TERMS
Net 30 days from date of invoice – no anticipation allowed -1.5% per month late charge on past dues invoices – F.O.B. Rocky Mount, NC. Terms are computed from the date of invoice, not the receipt of goods.
RETURN OF MERCHANDISE
No merchandise is to be returned without written authorization and then only in accordance with Wildwood’s instructions and terms. A restocking fee of 25% will be charged on all Buyers’ Remorse returns.
CLAIMS
Should damage occur in transit, DO NOT REFUSE TO ACCEPT THE SHIPMENT as this will cause unnecessary delays and added expense. Obtain the delivering carrier’s notation of damaged merchandise and file all claims (EXCEPT UPS and FedEx) with the transportation company.
DEDUCTIONS
Under no circumstances shall purchaser assume settlement via deduction from remittance due. Unauthorized deductions will be charged back to the purchaser. Wildwood will promptly issue credit memos to cover authorized returns or other agreed adjustments. Application of such credit memos is the only method of settlement allowed other than full payment.
ORDER ACCEPTANCE
No modification of these terms or conditions will be recognized by Wildwood unless specifically agreed to in writing. Failure of Wildwood to object to provisions contained in the Purchaser’s Order form does not constitute acceptance of such provisions. Wildwood reserves the right to cancel an order at any time.
SMALL PARCEL DELIVERIES
If merchandise is received damaged, notify us immediately. Hold all merchandise and packing materials in the original carton for UPS or FedEx inspection.
PACKING
Most shades are multi packed in cartons. If individual pack for each shade is specified, there will be a charge of $4.00 per lamp.
SMALL ORDER CHARGE
There will be a $20.00 handling charge on orders under $300.00 net.
WIRING MODIFICATIONS
Deluxe wiring – two light cluster available in lieu of harp for $25.00 per lamp.
Other special construction such as switch in base by factory quote only.
On/Off line switches, except where standard, $25.00 per lamp. Full Range Dimmer Line Switch, $25.00 per lamp.
QUALITY ASSURANCE
Wildwood reserves the right to revise the design or construction of any item from what is shown in the catalog or in website photography. Due to the handmade nature of our products, pairs or multiples should be ordered together to ensure their likeness. Certain brass parts have been antiqued and rubbed to a low mottled luster which would normally take years of polishing to achieve.
All brass lamps are protected with a clear lacquer finish.
DROP SHIPMENTS
There will be a $10.00 net charge on all orders which specify shipment direct to the ultimate consumer. In addition, all direct charges incurred in rerouting shipment which were not delivered because consignees was not at home or refused shipment or moved will be charged back to your account.
DISTRIBUTION POLICY
Possession of our catalog and/or price list does NOT constitute the authority to purchase from, or an offer to sell by, WILDWOOD products. WILDWOOD products are sold on a selected dealership basis and the right is reserved to decline orders from any account.
SHADE ALTERNATIVES
Wildwood lamps are fitted with shades of proper shape and dimension for each particular base. The fabrics and parchments are chosen to suit each lamp and are not interchangeable. If substitute shades are desired, please contact customer service for advice on availability and a price quotation.
DELAY SHIP DATES
Orders with specified shipping dates other than as soon as possible or when ready will be considered NOT SUBJECT TO CANCELLATION and will be invoiced at the prevailing price on date of shipment.
ORDER CANCELLATION
Wildwood products are produced only upon receipt of order and are created specifically for the buyer. Cancellation cannot be accepted after the order has been scheduled for production.
PROOF OF DELIVERY
If proof of delivery is required it must be requested within 90 days of the invoice date.
® 2026 Wildwood
